Dstv Customer Care

It is advisable to make payments before the due (expiry) date of
your subscription to avoid reconnection (activation) problems.
For reconnection (activation) after payment you can either:
Call any of the Customer Care lines; 08039003788, 012703232,
or 012806877.
You press 0 (To speak to an Agent) at the voice options, and wait
for response.
Have your smart card number and payment details ready. Also
make sure your decoder is on and tuned to Channel 114 (Africa
Magic).
After activation, leave it on the Channel (114) for about 5 minutes
before you change it.
The customer care line is open between:
8am-9pm, Monday-Friday.
9am-6pm on Saturdays (12 Noon – 6pm on environmental
Saturdays)
12 Noon – 5pm on Sundays.
Note: Not open on Public holidays.
OR
You can also create an SMS with the format: RA [1st 10digit of
smart card], example RA 4123456789. And send to 30333 or
08036393788 with your registered phone number (phone
number registered with subscriber account) while your decoder is
on.
To register your mobile phone number, send an email to: dstv@
nigeria.multichoice.co.za or call the Customer Care line.
You can also check the due date of your subscription (i.e. when it
expires). Create an SMS with the format: DD [1st 10 digit of smart
card], example DD 4123456789. Send to 30333 or 08036393788.